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Insight Unified Solutions
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SERVICES

One stack. One number to call.

Network, surveillance, access, voice and the servers underneath. Pick a tab. Every service has its own deep dive.

01 / NETWORK

Wi-Fi, switching and routing, designed for the building, not the brochure.

We start every network with a predictive heatmap, then validate it on-site after install. Your APs are placed where the floor plan and the physics agree.

NEXT STEP
Every install starts with an on-site RF and cabling survey. The number on the quote is the number on the invoice.
Quote this service →

↳ WHAT YOU GET

01

Predictive Wi-Fi survey

Heatmaps generated from your floor plan, validated post-install with on-site signal walk.

02

VLAN architecture

Properly segmented guest, IoT, voice, surveillance and management traffic.

03

Multi-site VPN mesh

Site-to-site routing across UDM gateways for clients with more than one location.

04

Cloud-managed

UniFi Cloud Console for secure remote access, without exposing your gateway to the public internet.

↳ HARDWARE WE INSTALL

GATEWAYSUDM-Pro · UDM-Pro-Max · UDM-SE · Dream Router
SWITCHINGUSW-Pro-Max · USW-Aggregation · USW-Enterprise · USW-Industrial
WI-FIU7 Pro · U7 Pro Max · U7 Pro Wall · U7 Outdoor · U6 Mesh
POENative PoE+/PoE++ switching, no separate injectors required

↳ IDEAL FOR

  • 5–500 user offices
  • Multi-tenant residential
  • Warehouse & industrial
  • Campus environments
  • Single-family residential
UNIFI NETWORK · ON SITE UNIFI NETWORK · ON SITE
02 / PROTECT

Surveillance that won't lose footage when it actually matters.

On-premise NVR with redundant storage, AI-driven detection, and a single dashboard your team will actually use.

NEXT STEP
Every camera plan starts with a walk-through of sightlines, cable paths and NVR placement. Fixed-fee quote once we've seen the site.
Quote this service →

↳ WHAT YOU GET

01

On-prem NVR

NVR-Pro with RAID arrays. Footage stays under your roof. Optional encrypted cloud mirror via Google Drive, Dropbox, OneDrive, or a UniFi NAS.

02

AI smart detection

Person, vehicle, package and license-plate filters. Cuts review time from hours to minutes.

03

Mobile + desktop

iOS, Android, macOS, Windows. Remote view without port-forwarding or VPN.

04

Tied to Access

Door unlocks linked to camera clips. One timeline, one timestamp, one search bar.

↳ HARDWARE WE INSTALL

CAMERASG5 Pro · G6 Pro · G5 Bullet · G5 Dome · G5 Turret · AI-360
NVRNVR-Pro · UNVR-4 · UNVR with RAID 1/5/10 storage
STORAGEUniFi HDDs, sized to your retention window
CONNECTIVITYPoE+ over Cat6A, PoE++ for higher-end cameras

↳ IDEAL FOR

  • Retail loss-prevention
  • Healthcare HIPAA-aware deployments
  • Multi-tenant common areas
  • Construction sites
  • Residential perimeters
UNIFI PROTECT · ON SITE UNIFI PROTECT · ON SITE
03 / ACCESS

Door access that fits how your team actually moves.

Mobile, NFC, PIN, or fob: pick what works per door, per person. Visitor flows, audit logs and Protect tie-ins included.

NEXT STEP
Every door starts with a hardware survey: strikes, maglocks, panel placement, wiring paths. Fixed-fee per opening.
Quote this service →

↳ WHAT YOU GET

01

Mobile + NFC + PIN

Bluetooth & NFC unlock from the UniFi Identity app. Fall back to PIN or card per door.

02

Visitor management

Email a one-time mobile credential. Auto-revokes when the visit ends.

03

Audit logging

Every unlock, every attempt, every door: searchable, exportable, retained.

04

Tied to Protect

Camera clip auto-attaches to every unlock event. You see who came through, not just that they did.

↳ HARDWARE WE INSTALL

HUBSUA Hub · UA Hub Door · UA Hub Elevator
READERSUA G2 / G3 · UA G2 Pro · UA Lite · UA SH
LOCKSUA Lite Lock · integration with existing strike & maglock hardware
CREDENTIALSNFC cards · key fobs · mobile credentials · PIN codes

↳ IDEAL FOR

  • Office main entries
  • Server rooms & IDFs
  • Tenant unit access
  • Restricted clinical areas
  • Co-working spaces
UNIFI ACCESS · ON SITE UNIFI ACCESS · ON SITE
04 / TALK

Cut your phone bill, without cutting features.

No per-seat licensing. No surprise overage fees. Bring your own SIP trunks or use ours. Voicemail-to-email, IVR, ring groups, mobile softphone.

NEXT STEP
Every cutover starts with a seat count, porting plan and PoE budget review. Fixed-fee quote before any handset ships.
Quote this service →

↳ WHAT YOU GET

01

No per-seat fees

Pay for the hardware once. We bring our own SIP trunking at wholesale rates.

02

Mobile softphone

iOS / Android softphone with the same extension as your desk phone.

03

Auto-attendant & IVR

Multi-level call flows, hours-of-operation logic, ring groups, voicemail trees.

04

Number porting

We handle porting from Vonage, RingCentral, OnSIP, etc. No service interruption.

↳ HARDWARE WE INSTALL

DESK PHONESG3 Touch Pro · G3 Touch Wall · G3 Touch Enterprise
HEADSETSUSB & wireless headsets for desk users, bring your own or we'll spec one
ADAPTERSUT-ATA for fax lines, alarm panels, legacy equipment
MOBILEUniFi Talk softphone app for iOS & Android

↳ IDEAL FOR

  • Small offices replacing legacy PBX
  • Multi-location practices
  • Property management offices
  • Distributed remote teams
UNIFI TALK · ON SITE UNIFI TALK · ON SITE
05 / INFRA

When UniFi isn't enough: the layer underneath, run hands-on.

Most installers stop at UniFi. We don't. We design and maintain Proxmox virtualization, ZFS storage and Ceph clusters when single-vendor stops being enough.

NEXT STEP
Every cluster starts with capacity sizing and a written migration plan. Fixed-fee quote before any data moves.
Quote this service →

↳ WHAT YOU GET

01

Single-node Proxmox

ZFS mirror or RAIDZ2. 5–25 VMs. The right call for ~80% of small business workloads.

02

Multi-node Ceph cluster

Distributed storage, sub-minute automatic failover. Pull a node, the cluster keeps working.

03

Snapshots & replication

ZFS snapshots, off-site replication, encrypted backups. RPO/RTO targets in writing.

04

VMware migration

We've migrated multiple clients off VMware. Live VMs, no data loss, predictable downtime windows.

↳ HARDWARE WE INSTALL

COMPUTEAMD Ryzen 9 / Threadripper · Intel Xeon E / W
STORAGEEnterprise NVMe · Seagate Exos · WD Red Pro
NETWORKING10GbE / 25GbE Ceph private network · LACP bonding
POWERCyberPower / APC online UPS · automatic shutdown integration

↳ IDEAL FOR

  • Healthcare & dental practices
  • Manufacturing / SCADA hosts
  • Self-hosted file servers (TrueNAS, Nextcloud)
  • Home labs that have outgrown a single NUC
INFRA · ON SITE INFRA · ON SITE
MANAGED SUPPORT

Operate it yourself, or hand us the keys.

Four monthly tiers, same network, different levels of attention. Month-to-month, no multi-year lock-in. Move up when you grow, move down when you don't need it.

01 / TIER
ESSENTIAL
Simple support for single-site small business. The basics, delivered.
FOUNDATION
Next-day
RESPONSE · BUSINESS HOURS
SLOWER FASTER

↳ INCLUDES

  • +First 12 devices included
  • +Cloud monitoring
  • +Email ticketing
  • +30 minutes of remote support / month
  • +Quarterly firmware updates, tested first
  • +10% off our hourly support rate
CONFIG CHANGES
1 / mo
ON-SITE
Hourly

↳ BEST FOR

  • Coffee shops
  • Salons
  • Single-site retail
  • Owner-operators
Quote ESSENTIAL
02 / TIER
WATCH
Eyes on the network. We answer when something breaks.
MONITORING
Next-day
RESPONSE · BUSINESS HOURS
SLOWER FASTER

↳ INCLUDES

  • +First 25 devices included
  • +Cloud monitoring
  • +Email ticketing
  • +Quarterly firmware updates, tested first
  • +Monthly uptime, devices, and status report
  • +2 on-site visits / year (by request)
  • +20% off our hourly support rate
CONFIG CHANGES
2 / mo
ON-SITE
2 / yr

↳ BEST FOR

  • Multi-site retail
  • Property management
  • Small hotels
Quote WATCH
03 / TIER
MANAGE
Proactive operations. We show up before things break.
PROACTIVE
4 hr
RESPONSE · BUSINESS HOURS
SLOWER FASTER

↳ INCLUDES

  • +First 50 devices included
  • +Cloud monitoring
  • +Email ticketing
  • +Priority firmware testing: your gear runs in our lab first
  • +Monthly uptime, devices, and status report
  • +Quarterly on-site visits (by request)
  • +Named technical contact
  • +Annual wireless coverage check (by request)
CONFIG CHANGES
6 / mo
ON-SITE
Quarterly

↳ BEST FOR

  • Multi-tenant properties
  • Mid-size hotels
  • Larger retail
  • Multi-building ops
Quote MANAGE
04 / TIER
RUN
We operate it like it's our own. Downtime stacks up fast.
OPERATIONAL
1 hr
RESPONSE · BUSINESS HOURS
SLOWER FASTER

↳ INCLUDES

  • +First 100 devices included
  • +Cloud monitoring
  • +Email ticketing
  • +Priority firmware testing: your gear runs in our lab first
  • +Monthly uptime, devices, and status report
  • +Monthly+ on-site visits (by request)
  • +Dedicated contact + named backup
  • +Expedited hardware replacement
  • +Vendor liaison: we open and chase escalations
CONFIG CHANGES
20 / mo
ON-SITE
Monthly+

↳ BEST FOR

  • Hospitals
  • Stadiums & arenas
  • University campuses
Quote RUN
↳ INSTALL OR TAKEOVER? FIRST 3 MONTHS ON US.

New ESSENTIAL install: 3 months free, no commitment. WATCH on a new install, or ESSENTIAL/WATCH on a takeover: 3 months free with a 6-month commitment. Prepay 3 months at signing. No auto-enrollment either way. (MANAGE and RUN bill from day one. Ask about install terms when you're ready.)

GET STARTED →

↳ EVERY TIER INCLUDES

// people
Real humans in NE Ohio answering the phone
// no scripts
No outsourced help desk, no script-readers
// documented
Diagrams, change log and credentials kept current, shared on request
// terms
Month-to-month, no multi-year lock-in
// no surprise bills
The number we quote is the number you pay. Out-of-scope work quoted before we do it.
// opt-in only
No auto-billing tricks. Trials and promos never silently convert to paid.

// service area for on-site visits: Canton · Akron · Barberton · Alliance · Tallmadge · Kent · Massillon. Beyond? Drive surcharge may apply. Talk to us.

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